17.4.05

O poder dos trabalhadores

Though China has a vast pool of unskilled labour, firms in the south now complain that they cannot recruit enough cheap factory and manual workers. The market is even tighter for skilled labour. As the economy grows and moves into higher value-added work, the challenge of attracting and retaining staff is rising with the skill level, as demand outstrips supply.
(...)
Jeff Barnes, “chief learning officer” at General Electric (GE) in China, says (...) "The Chinese talent is first-generation. They don't have role models. Their parents worked for state-owned companies.”
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Fierce competition and a limited supply of talent is resulting in high turnover rates. (...) research points to a nationwide employee churn rate of 11.3% in 2004, up from 8.3% in 2001. Some smaller firms see turnover as high as 30%, but leading global firms are not immune. L'Oréal, with 3,000 people in China, says that staff turnover in its marketing department is nearly 15%.
(...)
Pay and benefits are soaring.(...) Jürgen Viethen, general manager for F&G China Electric, a small Spanish-owned electrical switchgear-maker, is offering key employees raises of up to 50% - and still losing them.
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Above all, Chinese employees want good training, as they are acutely aware of the limitations of their educational system and keen to acquire marketable skills.

(in Economist)
Afinal, parece que são as empresas que estão a ser "exploradas"...